Crisis Response Survey

Your responses will assist us in providing you with the information, support and resources to rebuild.

Do you feel informed?
Tell us how we can better meet our commitment to providing you with the information you need.

Are you satisfied with the timeliness of the flow of information regarding recent events?*

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Do you trust that the information is honest and accurate?*

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How responsive have we been to your questions or concerns regarding the recent tragedy?

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Do you feel supported?
Tell us how Hershey can be there to emotionally and financially support our people through this tragedy.

Were you close to any of the deceased team members?*

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Have you met with or plan to meet with a grief counselor?*

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Which of the following words would you use to describe our grief counselors? Select all that apply.*

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How would you rate the quality of your grief counseling session? (from 1 to 10)*

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Did you suffer from any physical injury as a result of the explosion and fire?*

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Did you file a worker’s comp claim?*

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If you answered yes to filing a worker’s compensation claim, how easy did you find the process?

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Do you have any comments on the worker’s compensation claim process?

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Did you accept any non-injury related financial assistance?

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Do you feel ready to rebuild?
What can we do to rebuild your trust and confidence in this workplace?

On a scale of 1-10, how effective would you rate Hershey’s emergency preparedness protocols prior to the recent tragedy?*

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Did you know the evacuation procedures prior to the recent tragedy?

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Do you have any comments regarding emergency preparedness training?

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How confident do you feel that Hershey can prevent future tragedies from occurring?

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Additional Feedback

Do you have any other comments, questions, or concerns?

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